Online order
Include your order number, delivery date, and the email used at checkout.
Contact BCK
Need help with your order?
Check the FAQs first. If you still need help, send one clear message with the details.
Before you send
Point us in the right direction.
Shipping or delivery issue
Tell us what happened, your ship-to ZIP code, and any delivery notes. If the order came through a delivery app, start there first.
Corporate or bulk inquiry
Use the corporate gifting page for bulk cookie gifts, event timing, and recipient lists.
Frequently asked questions
Looking for a fast answer?
Email support
Best for order changes, shipping questions, gifting help, and anything that needs details.
bostoncookiekitchen@gmail.comCorporate gifts
Planning a corporate send, event, or client gift?
Use the corporate gifting form